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Healthcare has just become a whole lot easier in major cities across India. Kyno Health, an innovative health tech startup, is changing the way we think about healthcare by bringing qualified doctors directly to patients’ homes in an impressive time frame of 20 minutes.
Revolutionary speed meets quality care.
Waiting times in overcrowded clinics or emergency rooms are over; Kyno Health established a new dimension of accessible health care with the revolutionary "Doctor at Home 20 Minutes" service launched in Delhi-NCR and Bengaluru.
What makes this milestone an even more remarkable achievement is that it is completely successful compared to the previous model of the company's service. Offering a great response time of 20 minutes instead of 60 minutes was made possible by technology upgrades combined with streamlined logistics operations.
How the service works.
The process is pretty easy for patients looking for medical attention. Through the Kyno Health platform, they can book a 30-minute fully comprehensive consultation that brings a fully equipped doctor at home for them, with consumables and equipment to give total care. Meeting India's healthcare challenge, India's primary healthcare system has been assessed as inefficient for a long time.
But the service doesn’t stop at the consultation. Kyno’s comprehensive approach includes:
On-demand diagnostic services
Dedicated nursing support when needed
Regular follow-up appointments
Continuous patient support and monitoring
Meeting India’s healthcare challenge
Kyno Health, as it addresses these pain points, works across three main pillars that provide solutions: Responsive solutions, Dependable service, and Customer-focused care.
The company's founder, Aditya Gupta, explains their philosophy:“Every minute a patient spends waiting for medical care is a minute too long. This belief has driven Kyno’s mission from day one. By bringing experienced doctors to patients’ homes within 20 minutes, we’re eliminating barriers that have traditionally separated people from quality healthcare. The impact extends beyond convenience—we’re helping patients address health concerns earlier, before they escalate into more serious conditions. Our vision is to create a healthcare ecosystem where seeking medical attention becomes as frictionless as ordering food or booking a ride, fundamentally transforming how India approaches primary care.”
Impressive Track Record and Growth
A track record of promising accomplishment and growth since looking into 2023, Kyno Health has enjoyed great success in the healthcare industry. The following figures speak volumes about satisfaction and the service to the patient.
Over 20,000 home visits have been carried out to completion.
91% high scoring on patient satisfaction
Outstanding 4.9 rating on Google
25 percent repeat users, Strong level of customer retentio
Quality Assurance at Every Level
It takes assurance at every level. Kyno is not only about speed in service, but the proprietary "Doctor Excellence Framework" ensures every medical professional undergoes rigorous assessment and special training programs so that they meet stringent requirements and qualifications.
Each doctor undergoes over ten technical reviews and completes a 30-day field training program before joining the team. This rigorous approach to quality control gives patients confidence in their care.
Comprehensive Healthcare Solutions
From the regulars to the more chronic conditions like diabetes or hypertension, this platform caters not only to these but also entails many other services for vaccines, IV therapy, special nursing, home diagnostic testing, and even prescription delivery.
Expansion Plans with Future Vision
Currently, thorough and optimum services are being offered to areas around Delhi, Noida, Gurgaon, and Bangalore, and really great expansion plans are in the pipeline for Kyno Health. This ambitious company plans to expand beyond 15 cities by 2025, with subsequent rounds of funding primarily going into this area of technological advancement and operations scaling.
Kyno Health has reportedly positioned itself to become a leader in ushering a revolution among urban Indians on how primary medical care will reach them in the forecast of the action on the next five years, particularly by 2026, where experts say the market for healthcare in India will exceed $610 billion.
Reference:
1. Savant, Asawari. “Kyno Health Unveils 20-Minute ‘Doctor at Home’ Service Across Delhi-NCR and Bengaluru.” eHealth, May 28, 2025. https://ehealth.eletsonline.com/2025/05/kyno-health-unveils-20-minute-doctor-at-home-service-across-delhi-ncr-and-bengaluru/.
(Input from various sources)
(Rehash/Muhammad Faisal Arshad/MSM)
