Ghaziabad, September 23, 2025 — Public anger erupted in Ghaziabad after a family alleged that Max Hospital, Vaishali, demanded payment for medical treatment even after their one-month-old infant had been declared dead. According to the family, the child was pronounced dead around 4:00 PM, yet staff continued to request money until 6:00 PM, insisting that treatment was still ongoing.
The grieving parents accused the hospital of insensitivity and lack of transparency. They claimed that when they requested medical records, they were initially told that no physical files existed and that all documentation was stored digitally.
Only after protests and public pressure did the hospital hand over physical files, which raised further questions about whether information had been withheld or altered.
Local residents and civic groups quickly gathered outside the hospital, demanding accountability. Videos and photos of the protest circulated widely on social media, with many users condemning what they called a “profit-first” approach to healthcare. The incident reignited debates about the ethics of private hospitals, particularly in high-stakes pediatric and emergency care cases.
This is not the first time private hospitals in India have faced accusations of overcharging and negligence, especially in cases involving newborns. Healthcare activists argue that stricter oversight is necessary to ensure that patient rights are respected and that families are not subjected to additional distress after a loss.
A video of the grieving parents protesting outside Max Hospital has gone viral on social media, drawing millions of views within hours.
In the reel, the father can be seen shouting over the hospital staff and demanding answers, while relatives and supporters ask for justice.
So many users have reposted the video asking for justice for the parents and calling upon the scam cycle that private hospitals have been creating with the single motive of earning more from the patients and their family.
Max Hospital has not issued a detailed public statement about the incident. People have suggested the grieving parents to file a complaint against the hospital.
(Rh/Eth/ARC/MSM)