Oops! A clash of EGOS happened when a Sub-Divisional Magistrate Sadar, Swati Shukla was visiting a patient to record a statement at a hospital in Autonomous Medical College in the Hardoi district of UP. Her fragile ego couldn't take it when an on-duty doctor didn't offer her a chair. She frantically called up the chief medical health officer (CMHO) and dictated him to teach the on-duty medical officer some 'Manner Lessons.'
The CMHO was brow-beaten by the civil servant, saying, she’d “drag him to a police station” should he behave in such a way again.
The video went viral where SDM Swati Shukla was seen instructing CMO over the phone and lashing out at the doctors on duty. The video flocked many views and comments on Twitter. Some doctors, very creative in diction, were criticizing the civil servant in the comments.
The SDM was at a hospital to take the declaration of a girl who had allegedly consumed poison. The doctor on duty, Dr. Chandraprakash, did not rise from his chair. The SDM then entered the Emergency Medical Officer's cabin, sat on his chair and dialed the CMO, saying,
"CMO Sahib, please teach these doctors some manners. The next time they behave like this, I'll drag them to the police station."
Doctors encountered this 'empathy deficit behavior' and prescribed some civil service skills.
Dr. Vani Gupta, Principal at the medical college advocated for Dr. Chandraprakash and said:
"I'd like to cite two rules that are followed by the Army. Firstly, when an officer enters a senior officer's cabin, the senior officer is not required to stand up. Secondly, no one is allowed to enter the cabin of a senior officer and occupy his or her chair. Dr. Chandraprakash is a senior, Level Four doctor. So, he was not required to stand up, as a mark of respect to the SDM."
Dr. Gupta went on to add: "All senior government employees must respect each other."
Ms. Shukla said: "I only alerted the doctors to be sincere in the discharge of their duties towards their patients."
Respect doesn't come through honorific words, salutations, bowing, or by rising. It is expressed through WORK ETHICS.
With all due respect,
The professionals must look at world through the lens of empathy and not be dismissive with other professionals. The public sector can't bring change in society by adopting dichotomy.
