Imagine yourself eagerly unwrapping a Cadbury Dairy Milk to serve your cravings and discover an unwanted surprise, fungus. That is what happened with a Hyderabad's resident doctor.
The doctor didn't wasted his time and immediately lodge an online complaint against this.
The manufacturing of these dairy milk is January 2024, expiry is best before 12 months from manufacture. Found them like this when I opened it.Doctor
The post flooded with comments from others who had similar experiences, with some blaming the shopkeeper for not properly storing the chocolate in a cool place to prevent melting. Others expressed their disbelief, questioning the quality control processes of the manufacturer. In response to the growing backlash, Cadbury acknowledged the complaint and expressed regret for the unpleasant experience. The company emphasized that Mondelez India Foods Private Limited (formerly Cadbury India Ltd) always strives to maintain the highest quality standards for their chocolates.
A similar incident was reported previously on X by the user Robin Zaccheus, who bought the chocolate from Ratnadeep Retail store at Ameerpet Metro station in Hyderabad. He shared a video of a worm crawling on the chocolate along with the purchase receipt on X (formerly Twitter) and raised concern to both the company and government authorities.
Cadbury further requested that the individual contact them directly to address the concern. Following the complaint, food safety officers conducted an inspection of the store where the chocolate was purchased. They seized around 20 samples of the same batch and instructed Cadbury to recall all products bearing that batch number to ensure consumer safety.
This incident highlights the importance of product quality control and proper storage, especially when it comes to food items like chocolates, which are often stored in various conditions before reaching consumers.
(Input from various media sources)
(Rehash/Dr. Pragati Priya/ MSM)